Last updated: April 2026
1. Who We Are
This website is operated by Slowmile & Co, based in Estonia. Our website address is https://slowmile.co. For privacy-related inquiries, contact us at family@slowmile.co.
2. What Data We Collect
When you place an order, we collect: your name, email address, shipping address, phone number, and payment information. Payment details are processed securely by Stripe and are never stored on our servers.
When you subscribe to our newsletter, we collect your email address via MailerLite.
When you browse our site, we may collect technical data such as your IP address, browser type, and pages visited through cookies and analytics tools.
3. Why We Collect It
We use your data to: process and fulfill orders, send order confirmations and shipping updates, send newsletter updates (only if you subscribed), improve our website and shopping experience, and comply with legal obligations.
4. Third-Party Services
We use the following third-party services that may process your data:
- Stripe — payment processing
- Printful — order fulfillment and shipping
- MailerLite — email newsletter
- Google Analytics — website analytics (if enabled)
Each service has its own privacy policy. We only share the minimum data necessary for each service to function.
5. Cookies
We use cookies for essential site functionality (shopping cart, login sessions) and optional analytics. You can manage your cookie preferences through the cookie banner on this site. For more details, see our Cookie Policy.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
- File a complaint with your local data protection authority
To exercise any of these rights, email us at family@slowmile.co.
7. Data Retention
We retain order data for as long as necessary to fulfill our legal and accounting obligations. Newsletter subscriber data is retained until you unsubscribe. You can unsubscribe at any time using the link in every email.
8. Data Security
We use SSL encryption on all pages. Payment processing is handled entirely by Stripe, which is PCI DSS compliant. We do not store credit card numbers on our servers.
9. Changes
We may update this policy from time to time. Changes will be posted on this page with an updated date.